A Fassbender Sewer & Drain Inc
Review Summary
- Positive: Excellent service, professional, friendly crew, quick work, clear communication, full-service, recommended.
- Negative: Unprofessional, poor communication, potentially dishonest (unnecessary repair), exorbitant fees, caused stress.
- Mixed: Some reviews praise professionalism, speed, and quality work, while others report unprofessionalism and potential dishonesty.
Reviews
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(9 reviews)
Catherine Makk
I recently moved into an old home with little to no sub-surface drainage. At the recommendation of my architect and several others in the house-type business, I contacted A Fassbender. Anthony himself came out for not only the initial estimate, but every day on the job which they were able to start almost immediately. They cleared my yard, laid more than 100 feet of pipe underground, created Invisible drainage to the street. This was accomplished in three full days! The crew was professional and friendly and Anthony explained every step of the process, which was extremely helpful. He also was able to recommend an outstanding cement expert to Install a retaining wall and complete the leveling in the yard To ensure proper drainage. Excellent, full service work, and a super nice guy! Recommend highly.
AL Piccininni
Very unprofessional from the get-go from contacting them to lack of communication. It came over once said it had it cleared. Ask him about their warranty they said 30 days. Two days later had to call them back took forever to get there then found out later on they charge me again telling me there was a dip in the line and will happy to go ahead and tunnel and charge be exorbitant fees. Which getting stressed and upset that I had to put $23,000 under the house then schedule through a pair with Harolds Plumbing who is very upfront and professional. After weeks AB no backups I was getting suspicious especially what I was there when the video is one and didn't see any dips in the line so-called Harold's Plumbing out and paid for additional video and found out there was nothing wrong with the line no dip and no reason to do the repair. Fassbender sewer was being untruthful and tried to charge for a repair that was unnecessary. To this day we just been months later the sewer line still has not backed up. I have used Harold's Plumbing in the past and he was always straight and professional. Besides the over $23,000 I didn't need to spend Fassbender gave me a lot of stress and moving money around to get this thing paid for. They are the worst
Michael Corona
Had A Fassbender overhaul my entire plumbing in my 120 year old year old cypress house and it was done professionally and with the age of house kept in mind ,they did it quickly and cleaned up everyday before leaving. So very satisfied and highly recommended
Jim Duhon
Anthony and his guys get the job done right and on time. Highly recommend!
Peter Tran
Rick & Paul got the job done. A+ SERVICE
Winfield Woodruff
Very professional, and helpful.
T B
Unprofessional.
Bill Riggs